Job Type

Full-Time, Hybrid In-Person and Remote Preferred, Fully Remote Possible

 

Job Description

The Senior Direct Mail Production Manager is responsible for managing all stages of direct mail production for our non-profit clients. Our campaigns are often highly personalized, with multiple versions and a high degree of complexity in both printing and lettershop. Typical campaigns include traditional envelope and postcard mailings and giving catalogs. You will interact daily with our small team of seasoned direct response experts and our clients.

 

Duties and Responsibilities

• Provide our clients with an exceptional level of service quality, transparency, and attention to detail

• Bidding and Estimating of direct mail packages, including print production, data processing, lettershop, personalization and mailing services

• Procurement and scheduling required for direct mail production

• Print production management including envelope manufacture, continuous forms, sheetfed, variable digital printing and catalog production, quality control including pre-flight checks with our artists, proofing, and press checks as necessary

• Data Processing management, including the planning and writing of clear and effective data processing instructions for our third-party production partners; quality control management, including review of pre- and post-processing counts and personalization tests

• Client interaction at critical stages, including new business proposals, production scheduling, management of printer’s proofs, data processing, personalization testing, lettershop, and mailing services

• Regular interaction with iSandbox senior staff

• Management of third-party production partners

• New vendor selection and vetting as necessary

• Interaction with the United States Postal Service for design approval, postal regulatory questions, and other issues as necessary

• Problem-solving

• Travel as necessary

 

Requirements

• Minimum of 7 years of direct mail production experience, including all areas listed above

  • Catalog production experience a plus

• Very high level of attention to detail (our projects are often very complex, and we pride ourselves in superior quality and customer service, so attention to detail is a must)

• Ability to communicate effectively and concisely verbally and in writing

• Ability to work effectively in small teams with multiple third-party production partners, clients, and others

• Ability to work effectively as an individual managing all aspects of multiple, concurrent direct mail campaigns

• Excellent organizational skills and resourceful problem-solving

• A commitment to appropriate transparency with our internal team members, vendors, and clients

• Physical ability to operate a computer and other office equipment for prolonged periods

• Strong experience with the Microsoft Office Suite, especially Word and Excel

• Experience with Adobe Acrobat

• Experience with Apple operating systems preferred but not required (this position will work with an Apple MacBook Pro)

• Experience with Microsoft Teams and Zoom

 

Interpersonal Skills

• Ability to operate within and foster a positive work environment (we are a small team that works well together, so this skill is a must)

• Comfort in building and fostering long-term professional relationships

• Ability to work both in teams and independently with minimal daily management

• Ability to work remotely

 

Compensation and Benefits

• The salary range for this position begins at $68,000, with a higher end dependent on the candidate’s experience level.

• Eligibility for performance bonuses

• Participation in our SEP IRA program

• Flexibility in scheduling and paid time off

• Flexibility to work remotely

 

About iSandbox

For more information about the iSandbox Agency and our senior team, please visit www.innovationsandbox.com.

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TO APPLY

Click the Apply Now button below, and include your resume and contact information in the email to jason@innovationsandbox.com.